We want you to love our products like we love them. If you're not 100% satisfied with your purchase, we would be happy to provide a return or exchange for any full-size product ordered at alcovehair.com within 30 days of purchase.

After an order is placed, we will process and ship the order in 2-3 business days. Once your order has shipped, you'll receive an email notification with your tracking details.

We expect that you'll receive your order within 5-7 business days from the day the order was placed.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!