Have a question or need help? The Alcôve Hair customer service team is here to assist with product guidance, order inquiries, or any other questions. We’re dedicated to providing the best hair care experience!
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We want you to love our products like we love them. If you're not 100% satisfied with your purchase, we would be happy to provide a return or exchange for any full-size product ordered at alcovehair.com within 30 days of purchase.
After an order is placed, we will process and ship the order in 2-3 business days. Once your order has shipped, you'll receive an email notification with your tracking details.
We expect that you'll receive your order within 5-7 business days from the day the order was placed.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!